Holenea

Shipping & Delivery

Last updated: 2 October 2026

Where we deliver

We deliver to Slovenia and all other member states of the European Union. We do not ship outside the EU.

Dispatch

All pieces are in stock. We hand your order to the carrier within 2–5 business days after payment (Monday to Friday, excluding Slovenian public holidays). When the carrier provides a tracking number, we send it to you by email.

Delivery charges and transit times

Shipping is free on all orders delivered to Slovenia and the rest of the European Union, including tables delivered by freight carrier. There is no minimum order value.

DestinationParcel delivery (per order)Furniture freight (tables, per order)
SloveniaFree
1–3 business days after dispatch
Free
We agree the delivery date with you by phone or email
European UnionFree
Usually 5–8 business days after dispatch
Free
Usually 7–14 business days after dispatch; we agree the delivery date with you by phone or email

Transit times start after dispatch. The exact charge for your basket is shown at checkout before you pay.

Furniture delivery

Tables are delivered by a freight carrier. We agree the delivery date with you by phone or email. Delivery is to the entrance of the delivery address on the ground floor unless we have agreed otherwise. Please check the dimensions against doorways, stairs and lifts before ordering and contact us if access is difficult. The dining table is supplied with the top and base separate, together with fixings and assembly instructions.

If nobody is at home

The carrier will normally leave a notice or try again. If a parcel is returned to us because it could not be delivered or was not collected, we contact you to arrange a new delivery; the cost of re-sending may be charged.

Delays

Unless another date has been agreed, we deliver within 30 days of the conclusion of the contract. If we miss the agreed delivery period, you can set a reasonable additional period and, if we still do not deliver, cancel the contract and receive a full refund. Where the delivery date was essential, you can cancel immediately.

Damaged or missing parcels

The goods travel at our risk until you or a person you name receive them. If a parcel arrives damaged or does not arrive, contact us as soon as possible with your order number. If you can, keep the packaging and take a few photos; this helps with the carrier claim but is not a condition of your rights. We will repair, replace or refund the goods. See also our returns and refunds policy.